Free Standard Shipping
We offer free standard shipping on orders of $150 or more within the contiguous United States.
Shipping Estimates
Orders generally ship the same day or the next business day. Once shipped:
Standard Shipping: Delivery typically takes 3-5 business days.
Expedited Shipping: Delivery typically takes 2-3 business days.
After your order ships, you will receive a shipment confirmation and tracking details.
Alaska and Hawaii Orders
Orders shipping to Alaska and Hawaii may experience an additional 7-10 business days of transit time compared to deliveries within the contiguous U.S.
Please note that these are estimates, and actual delivery times may vary. Even with expedited shipping, there may still be an extended transit time for Alaska and Hawaii orders.
For any questions about shipping times, email us at support@tcek.com.
Possible Shipping Delays
Most TCEK orders ship on schedule. However, factors such as weather, public holidays, peak shipping seasons, or incorrect delivery information can delay your shipment.
If your package is significantly delayed or lost, and you are unable to resolve the issue with the carrier, please contact support@tcek.com with your order information.
Tracking Your Order
To track your order, please click here.
Cancelling or Modifying Your Order
Once an order is placed and items are in stock, we begin the fulfillment process immediately. This means that in most cases, we cannot cancel or modify the order, including changes to the delivery address or products selected.
To check if a change or cancellation is still possible, contact us via live chat or at support@tcek.com. If the order has not yet been prepared, our team may be able to process your request.
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